AUTOMATED SYSTEMS

So I've been trying to call EXPERIAN since I can't access my reports and they keep charging me $4.95 every month. But I can't log in with my user name and password. They put you on hold until you forget that you have a LIFE AND ANOTHER STUFF TO DO rather than just sit there like a zombie forEVER. GRRR. AT&T did this when I had problems with my bill. Wellsfargo did this when my card was stolen. It's like they DO IT ON PURPOSE so that you just give up. Now I want to shoot them. Anyone care to join?